Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact

Why ChatGPT Ads Matter for eCommerce Brands

More and more shoppers start their buying journey with a question to ChatGPT, not a search query. They ask for the best option, compare products and make up their minds inside a single conversation. ChatGPT Ads let your brand appear right there, as a clearly labeled sponsored card below the answer, at the moment of decision.

Our team helps eCommerce brands launch on this new channel early and turn it into a profitable one. We define the conversations where your products belong, create ads that feel like a useful next step, and connect every click to real sales data. That way, ChatGPT becomes a working sales channel, not just a test.

100+
ChatGPT Ads
campaigns launched
9+
years
in eCommerce marketing
5
days from brief
to live campaign
30%
better traffic quality
than from Paid Social

Our ChatGPT Ads Management Process

ChatGPT Ads work differently from search and social advertising. Instead of keyword lists, ads are matched to the context of a conversation. Our process adapts proven performance marketing practices to this new logic, so your budget works from day one.
Step 1
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Research & Analysis
Every campaign starts with your customers. We study your niche, margins and audience, and collect the real questions shoppers ask AI before buying in your category – this becomes the foundation for everything that follows.
Step 2
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Conversation & Intent Mapping
Instead of keywords, ChatGPT Ads use context hints: descriptions of the conversations where your ad should appear. We turn real buyer questions into precise context hints that match your products to high-intent chats.
Step 3
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Competitive Analysis & Positioning
We check which brands already appear in ChatGPT answers and ads for your category. Then we define how your offer should stand out when a shopper compares options side by side.
Step 4
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Ad Creative & Landing Page Setup
Your ad sits next to a helpful AI answer, so it has to be just as helpful. We write short, clear ad copy, prepare visuals and make sure the landing page continues the conversation and converts the click.
Step 5
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Tracking, Measurement & Reporting
We set up conversion tracking and connect ChatGPT Ads data with your analytics. You get clear reports on clicks, conversions and revenue, so you can compare this channel with the rest of your media mix.
Step 6
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Campaign Support & Optimization
Your account manager reviews results weekly, sharpens context hints and rotates creatives based on what converts. When OpenAI rolls out new formats or targeting options, we test them for your brand early.
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact
Most Agencies Chase Volume. We Choose Impact

Our ChatGPT Ads Campaign Types

We build a strategy that covers every stage of the AI-assisted buying journey. We capture shoppers who are ready to buy, reach those still exploring the category, and win comparisons against competitors. Combined with your other channels, this brings new customers from a source most brands haven’t tapped yet.

Campaign Type
Description
Sponsored Chat Cards
We create sponsored cards with a headline, description and image that appear below relevant ChatGPT answers and lead shoppers straight to your store.
Product Feed Ads
We connect your product catalog so ChatGPT can show your products with images and prices when users ask for shopping recommendations.
Comparison-Stage Campaigns
We target conversations where shoppers compare brands and products, placing your offer in front of them at the moment of choice.
Category Discovery Campaigns
We reach users who are exploring a category or asking for ideas, introducing your brand before they settle on a competitor.
Seasonal & Launch Campaigns
We run time-bound campaigns for sales, holidays and new product launches, matched to the questions shoppers ask in those periods.
Brand Protection Campaigns
We make sure your brand shows up when users ask ChatGPT about you, your products or your alternatives.
Cross-Channel Retargeting
We re-engage visitors who came from ChatGPT through Google, Meta and email, turning first clicks into repeat sales.

Ready to test
a new channel?

Let’s find the conversations where your products should appear.
Book a consultation

Why Choose Us for
ChatGPT Ads
Services

ChatGPT Ads is a new channel, and early decisions shape your results for months ahead. You need a team that understands both performance marketing and how people shop with AI, so your budget is spent on fast learning, not guesswork.

Since 2017, we’ve scaled DTC eCommerce brands across Google, Meta, Microsoft, TikTok, and Amazon. Now we bring that experience to ChatGPT Ads: structured testing, clean tracking, and a clear focus on profit, not just clicks.
Clear
attribution
A new channel needs honest numbers. We provide regular reports with key metrics and clear visualizations, so you can see exactly what ChatGPT Ads bring to your business.
Smart budget
optimization
Testing a new platform shouldn’t mean wasting money. We start with focused budgets, scale what works and cut what doesn’t.
Early access to new features
The platform changes fast. We follow every update and test new formats and targeting options as soon as they become available.
Built to last
We build ChatGPT Ads into your overall growth strategy, so the channel keeps delivering as AI search becomes part of how people shop.

Related Services

Google Ads
Facebook Ads
Instagram Ads
Tik Tok Ads
Microsoft (Bing) Ads
Amazon Ads

Our testimonials

    “The best paid media professionals I’ve come across in my 13 years in the industry. VIDEN’ve been able to grow my business 50% YoY on half the ad spend of the year prior.”
    Lance DeGroot
    VP of Growth Marketing
    “VIDEN can always adjust to meet our preference of workflow. They are always honest and communicative. We have been very successful with finding a strategy.”
    David Bozek
    Founder
    “Since working with VIDEN, we’ve consistently met our monthly sales and ROAS targets.”
    Andrea Cálad
    eCommerce Manager
    “VIDEN provided very consistent results, which significantly contributed to our business growth.”
    Vladyslav Verchenko
    CEO

Our Clients

We’ve helped countless brands achieve breakthrough results.  Let us show you that
your brand is ready for its own measurable success story.

Not sure if
ChatGPT Ads
fit your brand?

Let’s find out together!
Start with a short call. We’ll look at your category, check how ChatGPT already talks about your products and competitors, and suggest a test plan with a clear budget. Just pick a time that suits you.
Talk to an expert

ChatGPT Ads FAQs

What are ChatGPT Ads and how do they work?
ChatGPT Ads are sponsored placements inside ChatGPT conversations. When a user asks a question with buying intent, a relevant ad can appear below the answer, clearly labeled as sponsored. Ads don’t change the AI’s answer. Advertisers run campaigns through OpenAI Ads Manager.
How can ChatGPT Ads help eCommerce businesses grow?
More shoppers now use ChatGPT to compare products and decide what to buy. ChatGPT Ads put your brand into that conversation at the moment of decision, bringing high-intent traffic from a channel with less competition than mature ad platforms.
Who sees ads in ChatGPT, and in which countries are they available?
Ads are shown to adult users on the Free and Go plans, while paid plans stay ad-free. As of September 2026, ChatGPT Ads are available in more than 60 countries, including the US, the UK and most of Europe. We’ll confirm availability for your markets before launch.
How is targeting in ChatGPT Ads different from Google Ads keywords?
Google Ads matches ads to search keywords. ChatGPT Ads match them to the context of a conversation, based on context hints: short descriptions of the needs and questions your product solves. Some targeting options may vary by region, for example in the EU.
How much budget do I need to start with ChatGPT Ads?
You don’t need a large commitment. Ads Manager supports cost-per-click and cost-per-impression bidding, so you can start with a focused test budget and scale what works. We’ll suggest a starting budget based on your category and goals.
How long does it take to see results from ChatGPT Ads?
Traffic data comes in within days. Reliable conclusions about conversions and ROAS usually take 4–8 weeks, depending on your budget and sales cycle.
Do you set up conversion tracking and analytics for ChatGPT Ads?
Yes. We set up the OpenAI Pixel and Conversions API, connect product feeds and integrate the data with your analytics, so you see real orders and revenue from the channel.
Should I run ChatGPT Ads alongside Google Ads, or instead of them?
Alongside. Google Ads captures people who already know what they want, while ChatGPT Ads reach shoppers earlier, as they explore and compare. Together, they cover more of the buying journey.